Do I need to use a landline telephone?

No, you have the option to use either a POTS (plain old telephone system) or a VoIP phone to service a client program. To ensure the voice quality on a VoIP phone, we require the use of a physical, hard-wired phone. Cell phones, softphones or phones that run from a computer do NOT meet the requirements. (MagicJack, Skype, Google voice and Ooma are not permitted.)

Posted in: Servicing the Client