No, you have the option to use either a POTS (plain old telephone system) or a VoIP phone to service a client program. To ensure the voice quality on a VoIP phone, we require the use of a physical, hard-wired phone. Cell phones, softphones or phones that run from a computer do NOT meet the requirements. (MagicJack, Skype, Google voice and Ooma are not permitted.)
Yes, you certainly can! As an independent contractor you have the freedom to work for other companies while you provide services to Arise Clients. However, we do expect all of our contractors to honor their scheduled commitments to our clients and meet all performance standards.
You can enroll in another opportunity as long as the class times do not conflict and you can service multiple clients. Just be mindful of your time and schedule. Each client has its own minimum hour and SOW requirements.
Arise has a comprehensive phone system that routes calls to your landline phone while you take care of the customer service on your computer.